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Return & Refund Policy

Returns Overview

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds (if applicable)

If you have not received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you have done all of this and you still have not received your refund yet, please contact us at returns@mobilitydoctorusa.com


Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Cancellations:
Any order that gets cancelled after 24 hours is subject to a 10% administration fee, whether or not your order has shipped. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees as well.

Testimonials

Added to cart!
Afiscooter C3
Someone purchased a 18 minutes ago from Texas, USA
Afiscooter C4
Someone purchased a 2 minutes ago from Indiana, USA
Afiscooter S3 - Dual Seat
Someone purchased a 9 minutes ago from Arizona, USA
Afiscooter S3 - Single
Someone purchased a 8 minutes ago from San Diego, USA
Afiscooter S4 - Dual Seat
Someone purchased a 10 minutes ago from Las Vegas, USA
Afiscooter S4 - Single
Someone purchased a 7 minutes ago from Arizona, USA
Afiscotter SE
Someone purchased a 18 minutes ago from San Diego, USA
CityCruzer transportable mobility scooter
Someone purchased a 6 minutes ago from Georgia, USA
CityRider mobility scooter
Someone purchased a 3 minutes ago from Arkansas, USA
Gypsy scooter
Someone purchased a 11 minutes ago from Colorado, USA,
MiniRider Lite scooter
Someone purchased a 10 minutes ago from Florida, USA
Move X Rollator
Someone purchased a 7 minutes ago from Arkansas, USA
Shoprider 6RUNNER 10 Red
Someone purchased a 14 minutes ago from Arizona, USA
Shoprider 6RUNNER14
Someone purchased a 18 minutes ago from New York, USA
Shoprider Dasher 4 Wheel Scooter
Someone purchased a 16 minutes ago from Arkansas, USA
Shoprider Echo 3 Wheel Scooter
Someone purchased a 4 minutes ago from Arizona, USA
Shoprider Echo Folding Scooter
Someone purchased a 14 minutes ago from Ohio, USA
Shoprider Enduro 3PLUS
Someone purchased a 14 minutes ago from Arkansas, USA
Shoprider Enduro 4PLUS
Someone purchased a 7 minutes ago from California, USA
Shoprider Escape Scooter
Someone purchased a 17 minutes ago from Indiana, USA

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